Managing Workplace Violence
A 2-day Workshop on Implementing a “Detect, Prevent and Protect” Strategy to Implement a Workplace Violence Prevention Program
October 28-29, 2008
Arlington, VA
“Barry’s manner of delivery sets an atmosphere that invites participation by attendees.” - John S. Rollins, Learning & Development Manager, City of Gainesville/Gainesville Regional Utilities
Registration
Time: 8:00 AM
Program
Starts: 8:30 AM
Wrap-up: 4:30 PM
About
this Workshop:
While ‘Zero Tolerance’ has been all the rage, in reality it is often a reactive approach to dealing with workplace violence, frequently misunderstood by employees and difficult to implement. This workshop will teach you to go beyond ‘Zero Tolerance’ to the more innovative and proactive approach known as ‘Zero Incidents’ which focuses on preventing injuries before they occur which is the ultimate goal of any effective safety and security program. At the Managing Workplace Violence Workshop, you will learn how to implement ‘Detect, Prevent and Protect’ tools and interventions from the NIX Model for Managing Workplace Violence Prevention to create a comprehensive violence prevention program at your company.
This comprehensive workshop will help you effectively implement a Threat Management Team, create a comprehensive workplace violence prevention policy, identify the managers role in preventing and addressing hostile behavior, learn how to deal with hostile and aggressive people, domestic violence situations and much more.
You will create a comprehensive workplace violence policy (or review and update your current policy). In addition, you will create an Implementation Plan to take-home to guide you in the development or revision of your workplace violence prevention program.
What You Will Learn:
- How to create or improve your workplace violence prevention policy and program (you will actually create a policy as part of the course)
- How to recognize the early warning signs of potential violence and how to appropriately intervene to address them
- How to improve employee reporting of threats and incidents
- How to access your organization to detect problems that can contribute to creating a violence prone work environment
- How to deal with a hostile employee and calm the person down using the Stay CalmÒ method
- What to do if confronted with the threat of violence
- How to create an effective workplace violence crisis response plan
A Homeland Defense Journal "Certificate of Completion" will be provided to all attendees upon conclusion of the workshop.
Who
Should Attend:
- Security professionals
- Safety and/or Risk Management professionals
- Federal, state and local managers with security responsibility
- U.S. Civil agencies, government building/facilities managers, and companies with critical infrastructure to be protected
- Security infrastructure executives
- Anyone responsible for or involved in workplace violence prevention and protecting their organizations’ resources
Attendees are invited to bring a laptop to the workshop.
Agenda:
| |
| Day 1 |
8:00 - 8:30 |
Registration and Continental Breakfast, sponsored by Homeland Defense Journal |
8:30 – 8:35 |
Welcome/Introduction |
8:35 – 9:00 |
Chairman’s Opening Remarks, Course Agenda and Overview |
9:00 – 9:30 |
What Do You Know About Workplace Violence? |
9:30 – 10:15 |
Nature, Scope of the problem and Legal Issues |
10:15 – 10:30 |
Networking Break |
10:30 – 11:00 |
Moving Beyond Zero Tolerance |
11:00 – 11:15 |
Risk Management Approach and Model |
|
Mitigating the Risk of Workplace Violence |
11:15 – 11:55 |
NIX Model for Managing Workplace Violence |
11:55 – 1:00 |
Lunch On Your Own |
1:00 – 2:30 |
Threat Management Team Implementation |
2:30 – 2:45 |
Refreshment Break |
2:45 – 4:30 |
Workplace Violence Prevention Policy Creation |
| Day 2 |
|
Mitigating the Risk of Workplace Violence |
8:00 - 8:30 |
Registration and Continental Breakfast |
8:30 – 10:00 |
Creating a violence free culture |
|
Detect-Prevent-Protect Model |
|
Engaging employee’s to increase willingness to report threats and incidents |
10:00 - 10:15 |
Networking Break |
10:15 – 11:55 |
Recognizing the early warning signs and how to effectively intervene |
|
Likelihood of Workplace Violence Evaluation |
|
How to effectively refer employees to EAP |
|
Respectful Terminations |
11:55 – 1:00 |
Lunch On Your Own |
1:00 – 2:00 |
Aggression Intervention Cycle |
|
Aggression Intervention Cycle Model |
|
Verbal Escalation Continuum |
|
Effective Intervention |
|
Stay Calm SystemÓ to diffuse hostile behavior |
|
How to deal with threats and escalating aggression |
|
Anger management toolkit |
2:00 – 2:45 |
Crisis Response |
2:45 – 3:00 |
Break |
3:00 – 3:45 |
Secure Workplace Plan |
3:45 – 4:00 |
Workshop Wrap Up |
*Agenda is subject
to change
About Your Instructor:
W. Barry Nixon is the Executive Director, the National Institute for Prevention of Workplace Violence, Inc., a company focused on assisting organizations to effectively implement programs to prevent workplace violence. Having spent over twenty years in Human Resources and Organization Development in Fortune 500 companies. Mr. Nixon is well grounded in the real issues companies face and develops practical solutions based on having been there.
Mr. Nixon is an active member of ASIS International’s Crime and Loss Prevention Council, served on ASIS International’s Workplace Violence Prevention Guidelines Committee. He is also a member of the Security Executive Council Advising Editors for Security Magazine, the past National President of the American Association for Anger Management Providers and is currently Chair, International Committee, NAPBS leading their effort to establish an international network of professional background screening firms.
As a specialist in workplace violence prevention he has gained a reputation for developing comprehensive programs that are practical in nature and which fit the needs of the client. His Workplace Violence Prevention programs cover the full realm of this troubling issue helping companies to assess their vulnerability, implement readiness programs, establish crisis management teams, train employees and managers, address physical security issues and revise or add new policies to effectively address this critical issue. In essence, he helps organizations to implement an effective program to minimize the likeliness of a major workplace violence incidence occurring and to be ready in the event one should actually occur.
He served as the Workplace Violence Prevention consultant for the State of California for over nine years, providing consulting and training to managers and employees. Some of his other clients include Gillette, Canon, Beckman-Coulter, CA Department of Transportation, Southern California Edison, Orange County Sanitation, National Transit Institute, City of Pasadena, Blue Shield Foundation, Macy’s, Peterson Brothers Construction, District of Columbia Water & Sanitation Authority, etc. He also teaches human resource management courses at several universities.
Sponsors:
| Corporate Sponsors: |
 |
Our consulting focuses on helping clients to learn how to prevent violence before it occurs and to build violence free workplaces using the ‘Detect, Prevent and Protect’ model which is a comprehensive approach to preventing occupational violence. We also prepare clients to address violent incidents should one occur. |
| |
| Media Sponsors: |
 |
Homeland Defense Journal is the first and most trusted independent monthly magazine dedicated exclusively to covering issues of critical importance to U.S. homeland security and defense. Each month, the industry’s leading journalists and experts provide in-depth coverage and analysis of programs, projects, new initiatives, government funding and innovative products that help keep America safe, strong and secure. |
Become A Sponsor:
ATTENTION INDUSTRY AND SOLUTIONS PROVIDERS: Our sponsors will have a unique opportunity
to network with, and showcase their products
and services to, government decision-makers
and leaders. If you would like to
learn more about this event and ways in
which our market research and media outlets
can assist your sales program,
please contact Sareth Neak, Manager, Business Development, 203-644-6020
Registration Fee:
- Government attendees: $599 per person
- Small Business (less than 100 employees): $699 per person
- Industry (including government contractors): $799 per person
Registration Options:
[1] Online with your credit card
using our online
booking form
[2] Fax our downloadable registration
form (requires Acrobat
Reader) to 703-412-9286
[3] Phone Customer Service
at (703) 412-9287 x222
[4] E-mail Customer Service
[5] Mail our downloadable registration
form to:
Homeland Defense Journal
1421 Jefferson Davis Highway, Suite 710
Arlington, VA 22202
Registrations
are payable by Visa, Mastercard, American Express, company
check or government purchase order.
CANCELLATION POLICY: You may designate
a substitute in writing any time before the event.
If you need to cancel your registration, you must send your
notice in writing and will be subject to a $50 processing
fee. No refunds are given for cancellations received one
week prior to the event start date or later. PLEASE NOTE:
No shows will be liable for the entire registration fee. In the rare occasion that the event is cancelled or postponed, please note our reimbursement is limited to paid tuition only.
We're sure you'll be satisfied with the content of our
events.
If you're not, please tell us why in a brief letter and
we will credit your investment
towards another Homeland Defense Journal event.
You risk nothing!
Homeland Defense Journal has the right to refuse registration
to any attendee at any time.
Contact
Us:
- For registration information, please
contact Customer Service at 703-412-9287 x222
- For government speaking and best practices
presentation opportunities, please
contact Laura Johnson, 703-412-9287 x223
- For product and solutions companies
interested in sponsorship information
and related speaking opportunities,
contact Sareth Neak , Manager, Business Development, 203-644-6020
If you have any questions about Homeland Defense Journal
events in general, please see our Event FAQ (Frequently Asked Questions).
Workshop Location:
The workshop will be held in the Homeland Defense Journal Training Center in the Jefferson Plaza Building at 1421 Jefferson Davis Highway (7th floor), Arlington, VA 22202. Public parking at the facility is available for $10.00 early morning special (before 8:00am) or $18.00 all day. The Jefferson Plaza Building is just two blocks from the Crystal City Metro Station on the blue and yellow line. Please note: the parking garage is located on Crystal Drive.
Map and directions to the event location
Crystal City Metro stop information
Airport and walking directions from Metro
Nearby hotels include:
For nearby hotel reservations, we recommend the Crowne Plaza Washington National Airport, which is connected to the Jefferson Plaza Two Building (where the Government Horizons training facility is) by a covered walkway. To secure a room, please call the hotel directly at 703-416-1600 and ask for the in-house reservations department, or send an email to Salesleads@bfsaul.com. Please mention you are attending a “Government Horizons” workshop, and government per diem will be offered if available.
On-Site Training:
Have a Large Staff to Train? Can't Make These Dates? Tight Travel Budget?
Homeland Defense Journal can provide physical security and emergency management training, wherever and whenever you need, including on-site at your facility. Our staff will cost-effectively implement training customized to your needs. If you have group of attendees (usually 15 or more), we can bring this course to you and help save you time, travel costs, and more!
To request a proposal and schedule training, e-mail Laura Johnson, VP of Conferences & Strategic Planning, at ljohnson@marketaccess.org or call 703-412-9287 x223.
Marketing,
Conference Management and Production by:
Homeland
Defense Journal, Inc.
1421 Jefferson Davis Highway, Suite 710
Arlington, VA 22202
