Market*Access International – Homeland Defense Journal

Client Engagements
 

A. Branding and Product Linking – Oracle

Our client’s goal: In the Winter of 2004, the Oracle Corporation asked Market*Access to deliver Oracle, internally generated, white papers to state and local grants writers. Their goal was to link the Oracle brand to solutions being proposed by state and local grants writers.

Market*Access proposed solution: We advised Oracle that state and local public safety, public health, police, fire and emergency medical did not “want” to read an Oracle white paper. Instead, we recommended that we research and create a Special Report by Homeland Defense Journal magazine. The topic would be a topic of high interest to grants writers – how to find and write better grants proposals. We researched and created the first Grants Handbook that included lists of grants available to state and local governments, hints, tips, and grants proposal writing best practices. We included in the report an interview with an Oracle executive, a case study where the Chicago police department had successfully used grants to purchase an Oracle DB and create an outstanding IT information database, and Oracle ad. The report was printed and delivered to Oracle for internal use at its annual Oracle World user conference. We also created a PDF file of the report, posted at our web site, created a registration form and, using our magazine, web site and extensive database of grants writers (we teach Grants Writing through a series of courses presented in major cities of the US) we drove traffic to download.

Results: We returned to Oracle over 5,600 download registrations of their Grants Handbook. Average “forwards” of the grants handbook were 2.1 each registration (based on our survey of downloads). Given that there are less than 3,500 counties and major cities in the U.S., we and our client were confident that we achieved our goal of full distribution to the grants community.

Supporting Documentation Available: Copy of the PDF Special Report and list of download registrations.

B. Nation-Wide Message Delivery and Call to Action – Becton, Dickinson & Company (BD)

Our client’s goal: The Becton, Dickinson Company manufactures over half of the world’s supply of medical syringes and related medical products. These products (and those of their competitors) are manufactured in Asia and Eastern Europe. BD was concerned over the following realities:

1. In the event of a pandemic, borders will close to medical supplies leaving the first affected countries – Asia and Eastern Europe.
2. The U.S. medical supply system is “just in time”. Sufficient supplies are not available to treat or inoculate U.S. citizens
3. U.S. medical stockpile does not include syringes and related items.
4. Canada, Germany, UK, Australia (and many other countries) have purchased stockpiles of needles. The U.S. has no plans to purchase
5. BD cannot raise the red flag as it will be accused of seeking to advance its revenue and profit interests.

BD’s goal was to inform federal, state, county and city public health and offices of emergency management of this situation and the need to identify sources and supplies in the event of a pandemic. Secondary goals were brand awareness, and the identification of state pandemic planners.

Market*Access proposed solution: Our goal was to affirm BD’s perception of just in time, and the lack of emergency supplies in the U.S. Sources for this affirmation should come from CDC, Department of Health and Human Services and state pandemic planning managers. The Homeland Defense Journal embarked in a series of interviews with national leaders, feature articles in our magazine, creation of three Special Reports, Survey Results and a 56 page Planning Guide for Pandemic Readiness. All were delivered in PDF format. The client also ordered 10,000 printed copies of the final handbook. Download registrations were provided to BD as leads for their distributors to follow up. BD was also featured at two pandemic readiness conferences produced by Market*Access and Homeland Defense Journal.

Results: We returned to BD over 5,000 leads. At the request of BD, we followed up on an RFP received by BD from a county designed to stockpile syringes. We interviewed the county executive who told us the source for this initiative was our reporting. 10,000 copies of the Pandemic Handbook were printed and sent to BD. Brand was enhanced through regular advertising in our magazine and reporting. Pandemic planners at each state were identified and interview notes provided to BD.

Supporting Documentation Available: Copy of the three Special Reports, download registrations and notes from our interview with the county conducting a procurement to support local stockpile.

C. Input to Business Planning – Deliver Product Information – Raytheon

Our client’s goal: Raytheon was seeking insight and details of container security market at U.S. ports to support its business and product planning. A secondary goal is to advance brand and product awareness at ports – specifically with the security teams at U.S. ports.

Market*Access proposed solution: We conducted a survey of the 14 largest U.S. ports (accounting for over 90% of container traffic) with the senior security official at each port. We returned to Raytheon a report on findings, contacts and ports security requirements. The survey report will be distilled into a Special Report and feature article. The Special Report along with Raytheon interviews, case study and product information will be hosted at our web site, and traffic driven to download. Personal letters with a copy of the public report (and Raytheon’s product information, interview and case study included) will be sent to the security officers at all ports. Additional distribution will be made by the American Association of Ports Authority.

Results: All goals achieved. Client ordered additional copies of the report due to demand at corporate offices.

Supporting Documentation Available: Copy of report delivered to Raytheon.

D. Branding Campaign to support major Corporate Acquisition – EMC

Our client’s goal: EMC acquired RSA to enhance and extend it security services to clients using EMC storage devices. The acquisition was viewed as strategic for the corporation. The goal of this series of engagements was to inform government executives of the acquisition and the new value proposition offered by EMC.

Market*Access proposed solution: In conjunction with EMC, we created and featured articles on the subject of security trends and directions. A series of six articles ran in our magazines. Interviews were held with EMC executives to amply their leadership in this sector and the EMC solution presented as a technology leader. Additionally, Market*Access and Homeland Defense Journal produced and held a major conference on the subject of insider threat security and showcased the newly acquired company (RSA) and their technology executives. Over 225 government and integrator executives attended.

Results: All goals achieved. Attendee list at the conference provided to EMC as leads.

Supporting Documentation Available: Copy of articles, attendee list from conference, conference evaluations.